OPERATOR OF MISS OUTT ONLINE SHOP
Miss Outt Online Shop is operated by UAB Lerila. UAB Lerila is registered at Juodelių str. 11-2, Vilnius, Lithuania.
Only these Terms and conditions (Terms) apply to the sale of merchandise by us. Any other Terms will only apply if they have been accepted by us. We sell merchandise solely to end users and only in normal household volumes. We reserve the right to modify or amend the Terms from time to time without notice.
By accessing or using any part of this site and/or purchasing something from this site, you agree to be bound by the following Terms. Please read these Terms carefully before accessing or using our website.
1. GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. During the process of buying Terms that are valid at the moment of placing an order.
The Services and the website may only be used for the intended purpose for which such website and Services are being made available.
1. When placing a purchase order, client must provide the necessary data requested in the order form – first name, last name, shipping address, telephone number, email address, and other data needed for delivery.
2. Miss Outt confirms that all information will be used exclusively for ordering and delivery of goods. Miss Outt is obligated not to disclose this information to any third parties except shipping partners that provide delivery or other services related to completing the process of orders. Exceptions in disclosure of any other type of client’s information to third parties in all cases are coordinated with a client. In all other cases any of kind of personal data can be disclosed only according to the legal acts of Lithuanian law.
3. ORDERING, PAYMENT AND DELIVERY
1. The purchase contract is considered to be concluded from the moment when the payment for the order is received by us.
2. Miss Outt accept payments: Paysera, credit cards (Visa, Mastercard) processed via Paysera system and credit and debit cards (VISA, Master Card, AMEX and other).
3. By reading and becoming familiar with Terms a client confirms that he is informed about cookie files (files that are sent from Internet server) saved on his computer while browsing Miss Outt online shop.
4. Miss Outt reserves the right to refuse order you place in Miss Outt online shop at any time. In this fact we will notify you by contacting the e-mail and/or shipping address/ telephone number provided in the order form.
5. We deliver worldwide via Lithuanian Post (more information is available here: www.post.lt) and LP Express. All packages feature tracking data which allows you to determine the expected arrival date. Please note that we do not include insurance in the basic shipping costs. If you would like to add insurance to the shipping of your item, please let us know in advance, please send us an email to the address: firstname.lastname@example.org
Miss Outt delivery fees:
-Delivery within the territory of the Baltic states (Lithuania, Latvia, Estonia) is free of charge.
-The delivery fee to European countries is 7 EUR. Free shipping for orders above 150 EUR.
-Delivery fee to other countries is 7 EUR. Free shipping for orders above 150 EUR.
Please note, that when sending items to outside the European Union, import or other customs payable by the customer may apply. Therefore, we insistently recommend prior to making a purchase to consult the respective authorities if any customs or other charges may apply in the destination country.
You can order express delivery for extra fee, please send us an email to the address email@example.com
6. Items are delivered within 2–18 working days from the day of dispatch.
4. REFUND POLICY AND EXCHANGE
1. Miss Outt accept all returns and exchanges within 14 days, counting from the day you receive your order.
2. Only an item purchased from our online shop can be returned or exchanged. If an item was purchased at any other retail store/ online shop, the customer must contact the original shop of purchase regarding item return or exchange.
3. Returned items must be in their original condition including their tags and must be unwashed, unworn and unaltered in any way.
4. Within the period of 14 calendar days from the day of receipt of the item, contact us by email firstname.lastname@example.org, providing information of returning or exchanging the item. Then, the item has to be packed and sent back to our address: UAB LERILA, Juodelių str. 11-2, 14193 Vilnius, Lithuania. The item must be returned with the original labels and all other packaging elements in which the item was received. The customer also covers the repeated shipment expenses of the new item.
If You have any further questions, please send us an email to email@example.com. We aim to answer your questions in a fastest way.
5. GUARANTEES AND PRICING
1. Specifications and care notes of items are written by each item in Miss Outt online shop.
2. Items described in the shop and their color, form and other parameters can be different from their real color, form and other parameters because of monitor’s characteristics and the fact that all items are handmade.
3. All prices are set in Euros.
4. An agreement is concluded and executed in English.
6. PERSONAL INFORMATION
7. OTHER GUIDELINES
Questions about the Terms should be sent to us at firstname.lastname@example.org