DELIVERY
We deliver worldwide via Lithuanian Post (more information is available here: www.post.lt) and via LP Express terminals in Lithuania. All packages feature tracking data which allows you to determine the expected arrival date. Please note that we do not include insurance in the basic shipping costs. If you would like to add insurance to the shipping of your item, please let us know in advance.
We dispatch the order within 10 working days from the day of customer’s payment for the item.
Items are delivered within 2–18 working days from the day of dispatch.
Delivery within the territory of the Baltic states (Lithuania, Latvia, Estonia) is 2,50 EUR. Free shipping for orders above 50 EUR.
The delivery fee to European countries is 7 EUR. Free shipping for orders above 150 EUR.
Delivery fee to other countries is 7 EUR. Free shipping for orders above 150 EUR.
RETURNS
Miss Outt accept all returns and exchanges within 14 days, counting from the day you receive your order.
Only an item purchased from our online shop can be returned or exchanged. If an item was purchased at any other retail store/ online shop, the customer must contact the original shop of purchase regarding item return or exchange.
Returned items must be in their original condition including their tags and must be unwashed, unworn and unaltered in any way.
Within the period of 14 calendar days from the day of receipt of the item, contact us by email info@missoutt.com, providing information of returning or exchanging the item.
Then, the item has to be packed and sent back to our address: UAB LERILA, Juodelių str. 11-2, 14193 Vilnius, Lithuania. The item must be returned with the original labels and all other packaging elements in which the item was received. The customer also covers the repeated shipment expenses of the new item.
If You have any further questions, please send us an email to info@missoutt.com. We aim to answer your questions in a fastest way.